You can cancel up to 3 hours in advance via My Reservations and then you will get your turn back.
Did you not cancel at least 3 hours in advance? If you were registered for an online lesson, you will still receive a recording of the lesson that you can view within 72 hours so that you can still follow the lesson.
You can find the status of your event cards via 'My Profile'. We use the following validity periods as standard:
You do not need to purchase a turn card for a workshop. You can pay directly via the app and the registration will be done automatically. You can find this in the app at Workshops or you can view the calendar via this link.
We always respect the latest covid measures and follow them carefully.
In addition to event cards, you can also buy all kinds of other things in our webshop. After purchase you will receive a purchase confirmation by email. We will notify you when your order is ready. You can then pick up your package in our studio. Please show your email confirmation.
Feel free to contact us at group email@example.com† One of our instructors will be happy to provide you with more information about the different classes and styles, taking into account your preferences.
Yes, this is possible! This is only possible with turn cards. Not with subscriptions.
Yes, this is definitely possible! Send us an email to Groeplessen@adfysio.be and we will gladly transfer these turns for you.
Yes, of course.
If you're on the website surf, click on your name in the top right and then on 'view profile'. There you will be able to see how many turns you have left.
If you come via the app (My Clubplanner), click on your initials on your dashboard at the top right. You will be able to find your other turns there.
Yes: you can purchase these via our webshop† At the bottom left you will see an icon of a present: those are our gift vouchers!
When you purchase a gift voucher, you will receive a code by e-mail. You can pass this code on to the recipient of your gift, and they can then use it in our webshop. The code is then entered at the checkout screen under 'discount code'.
It is of course also nice to be able to give a physical gift voucher. That is why we will also send you a digital version of the gift voucher by e-mail, which you can then print yourself and hand over to the lucky person. You will receive this within 2 working days after your purchase.
If the weather is nice and the lesson normally takes place in the studio, it is certainly possible that the lesson can be given outside in the garden of Adfysio in consultation with the teacher and all participants.
You can use our subscriptions for all live and all online classes.
We give online classes, but during the summer we do have a different schedule and a number of online classes will be cancelled.
If your event card for online lessons is no longer valid, or if you would like to convert these online lessons to live lessons, please send us an email to Groeplessen@adfysio.be and we will be happy to help you.
In addition, we can provide online lessons on request. If you are interested, you can always contact us at the same e-mail address.
Hell yes! Read more about our classes on location and for groups here.
You can always contact us via Groeplessen@adfysio.be. Then we look at your proposal and see if we can put together something tailor-made!
This is right! The current app expires. So you can delete it, and just download the same app again.
You can just keep using the same login details.
If there is anything unclear about this or if it does not work, please contact us via Groeplessen@adfysio.be.
When you register for the waiting list, you will receive a text message if someone has canceled and you can therefore participate in the lesson.
If your mobile number is not yet in your account, it is best to add it.
You will receive this SMS up to 3 hours in advance before the lesson starts. If you have not received an SMS by then, you will not be able to participate.